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Narrative Governance: The New Operating System for Trust

  • Writer: Jen Massing Harris
    Jen Massing Harris
  • Jan 14
  • 2 min read

This article was originally published on LinkedIn as part of the Narrative Governance series.

A Venn diagram illustrating the Narrative Governance framework. Three overlapping circles represent Communications (The Story), Legal (The Defense), and Risk (The Audit). The central intersection is labeled 'Narrative Governance,' defined as the structural discipline of auditing corporate narratives before they become public liability.
The "Standard Body"

Last month, I wrote about the "Guardrails being Gone" (published on LinkedIn)—how the erosion of gatekeepers has exposed companies to multi-million dollar Rescission Liability.


The response to that piece confirmed something I have suspected for a long time: We are staring at a structural gap in the modern corporation.


For twenty years, we treated corporate communications as a "soft skill"—a creative exercise designed to capture attention. We operated on a "Trust Me" model.

But as I detailed in my previous breakdown of how narrative becomes institutionalized fact (a process I now call the 'Cycle of Contamination'), the cost of a lie has changed.


When an unvetted claim in a pitch deck gets “validated” by the media, ingested by AI, and then flagged by a regulator, it is no longer a PR crisis. It is a securities violation.

We have arrived at a point where the "story" is no longer just marketing; it is data. And like financial data, it requires an audit trail.


Enter Narrative Governance


I am proposing that it is time to formalize a new discipline. "Narrative Governance" is not PR. It is not Legal. It is the missing structural layer between the two.


Defining the Narrative Governance Discipline


Narrative Governance is the systematic auditing, verification, and certification of corporate information before it enters the public domain.

It acknowledges that in a digital-first world, a press release, a blog, a podcast transcript, or a tweet is a legal disclosure


The Gap We Must Close


Currently, most organizations rely on a "human-in-the-loop" workflow that is fundamentally broken: a hurried email chain between a Marketing Director (who wants speed) and a General Counsel (who wants silence).


Neither is incentivized to ensure permanence or algorithmic accuracy.

To fix this, we must move away from the "Trust Me" economy and build the infrastructure for the "Show Me" economy. We need a system where claims are not just written, but proven.


The Future: From "Spin" to "Standard"


We are seeing the early signals of this shift. From the "Anti-Greenwashing" rules in the UK to the "AI Washing" crackdowns by the SEC, the message is clear: If you cannot prove it, do not say it.


This is why I introduced the concept of the Private Market Integrity Framework (PMIF). It is not just about avoiding lawsuits; it is about establishing an “Integrity Stack” standard where corporate narrative is treated with the same rigor as a balance sheet.


Over the coming months, I will be exploring what this new Integrity Stack looks like. But one thing is certain: The era of treating the corporate narrative as "fluff" is over. It’s time to govern it.


We are currently accepting pilot partners for Narrative Governance audits. Contact Massing PR directly to discuss your risk profile.

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