Purpose, AI, and the Crisis of Trust
- Jen Massing Harris
- Oct 5
- 2 min read
Updated: Oct 8

Information Matters: Why Purpose-Driven PR is the Antidote to the Age of AI and Disinformation
The news industry is in crisis. Trust in news is low, traditional media is fragmenting, and the rise of Generative AI presents a dual challenge: it can boost efficiency, but it also carries significant risks of factual errors and the erosion of content authenticity.
At Massing PR, we believe that in this environment, Information Matters now more than ever. Our solution is a modern PR model built on purpose, validated by earned media, and powered responsibly by data.
The New Threat: AI and the Search for Credibility
The technology and PR industries are rapidly adopting AI for everything from brainstorming to content creation. However, our target audience, journalists, is deeply concerned about this shift, citing factual errors and a decline in content quality as major issues.
This is where our expertise in trusted AI and emerging technology strategy becomes a powerful differentiator, including our proven experience with decentralized technologies like blockchain.
The Solution: Human-Led, Data-Informed PR
We strategically disclose our leverage of AI because transparency is the foundation of trust. Our methodology is:
Data-Informed: We use AI for competitive analysis, sentiment mapping, and research—tasks that save senior consultants time. This intelligence ensures our strategies are based on the full scope of market data.
Human-Led: AI is a powerful tool, but it's not a replacement for human brainpower. Our senior human expertise applies the judgment, empathy, and human-centric relationships required to secure authentic earned media and navigate crises. This is the only way to counteract the "mind-boggling inaccuracy" of automated systems.
Our model is designed to position clients to be the credible sources that major Generative AI platforms cite when answering journalist’s and researcher’s queries, making them a central, trusted source in the new information ecosystem.
Ready to discuss a PR strategy that builds trust? Contact us today.



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